Terms of sale
TERMS AND CONDITIONS OF SALE AND USE
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OVERVIEW
This website is operated by The Black Alchemy. Throughout the site, the terms “we,” “us,” and “our” refer to The Black Alchemy. We offer this website, including all information, tools, and services available, conditional upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms”), including additional terms and policies referenced herein or available via hyperlink. These Terms apply to all users of the site.
Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions, you may not access the site or use any services.
Any new features or tools added to the store shall also be subject to these Terms. We reserve the right to update or change these Terms at any time by posting updates on this page. It is your responsibility to check this page regularly.
Our store is hosted on Shopify, which provides us with the e-commerce platform.
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ARTICLE 1 – ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are of legal age in your country of residence, or that you have given us your consent to allow any minor dependent to use this site.
You agree not to use our products for any unlawful purposes or in violation of any laws. Any breach will result in immediate termination of your access to the Services.
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ARTICLE 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time. Your content (excluding credit card information) may be transferred unencrypted across networks.
You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Service without express written permission.
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ARTICLE 3 – ACCURACY OF INFORMATION
Information on this site is provided for general guidance and may not be current or complete. You are responsible for relying on this information at your own risk.
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ARTICLE 4 – CHANGES TO SERVICE AND PRICES
Product prices are subject to change without notice. We reserve the right to modify or discontinue the Service at any time.
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ARTICLE 5 – PRODUCTS OR SERVICES
Some products may be available exclusively online and in limited quantities. They may only be returned or exchanged in accordance with our Return Policy.
Colors may vary depending on your screen. We reserve the right to limit sales per person or geographic area and to update product descriptions or pricing at any time.
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ARTICLE 6 – BILLING AND ACCOUNT INFORMATION
We may refuse or modify an order. You agree to provide accurate and current billing and account information.
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ARTICLE 7 – THIRD-PARTY TOOLS
We may provide you with access to third-party tools “as is,” with no warranties. Use of these tools is at your own risk.
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ARTICLE 8 – THIRD-PARTY LINKS
We are not responsible for third-party websites or content accessible via links on our site.
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ARTICLE 9 – COMMENTS AND SUBMISSIONS
You grant us the right to use, edit, or publish any content you submit. You remain responsible for your own content.
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ARTICLE 10 – PERSONAL DATA
Your personal data is handled in accordance with our Privacy Policy.
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ARTICLE 11 – ERRORS AND OMISSIONS
We reserve the right to correct any errors, inaccuracies, or omissions without prior notice.
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ARTICLE 12 – PROHIBITED USES
You may not use this site for any unlawful or harmful purpose. Any abuse will result in termination of your access.
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ARTICLE 13 – DISCLAIMER OF WARRANTIES
We do not guarantee that the Service will be error-free or uninterrupted. The Service is provided “as is” without express or implied warranties.
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ARTICLE 14 – INDEMNIFICATION
You agree to indemnify and hold harmless The Black Alchemy from any claims related to your use of the Service or violation of these Terms.
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ARTICLE 15 – SEVERABILITY
If any provision is deemed unenforceable, the remainder of the Terms will still apply.
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ARTICLE 16 – TERMINATION
These Terms remain in effect until terminated by either party. Any breach may result in immediate termination.
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ARTICLE 17 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and The Black Alchemy.
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ARTICLE 18 – GOVERNING LAW
These Terms are governed by French law. Any disputes will fall under the jurisdiction of the courts of Lyon, France.
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ARTICLE 19 – CHANGES TO TERMS
We reserve the right to update these Terms at any time. It is your responsibility to review them periodically.
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ARTICLE 20 – CONTACT INFORMATION
For any questions, please contact us at: contact@theblackalchemy.com
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ARTICLE 21 – INTERNATIONAL SALES
For any orders outside mainland France, you are considered the importer. Customs duties and taxes may apply and are your sole responsibility. Please consult your local authorities for more information.
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ARTICLE 22 – CUSTOM PIECES
Customized or made-to-order creations (including engraved or sized jewelry) are non-refundable and non-exchangeable, in accordance with Article L221-28 of the French Consumer Code.
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ARTICLE 23 – INTELLECTUAL PROPERTY
All content on theblackalchemy.com is the exclusive property of The Black Alchemy. No one is authorized to reproduce, distribute, or reuse any elements (visual, audio, or software), in whole or in part, without prior written consent. Unauthorized use may lead to legal action.
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ARTICLE 24 – PRODUCTION TIME & FORCE MAJEURE
Our creations are handmade and production times may vary. Delays due to exceptional circumstances (material shortages, workshop disruptions, illness, etc.) will not result in compensation. In the case of force majeure, your order may be suspended or canceled.
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ARTICLE 25 – RIGHT TO REFUSE ORDERS
We reserve the right to refuse any order from a customer involved in a prior dispute or if the order appears abusive or fraudulent.
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ARTICLE 26 – CONSUMER MEDIATION
In accordance with Articles L612-1 and following of the French Consumer Code, customers have the right to free access to a consumer mediator for the amicable resolution of a dispute. Contact us to receive the appropriate mediator’s details.
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